Practice News

As a practice, we’re always looking for ways to make care more efficient, accurate, and convenient for the families we serve. With that goal in mind, we’d like to share an upcoming change to how medication refill requests are handled. Beginning February 13, 2026, we will no longer take medication refill requests through our voicemail line. Instead, we kindly ask families to request medication refills in one of the following ways: Through the patient portal Calling the office and speaking to a member of the team, or By contacting your pharmacy, who can send the refill request directly to our office on your behalf Why are we making this change? Voicemail refill requests can sometimes be incomplete or difficult to process quickly, which may lead to delays. Using the patient portal or pharmacy requests allows our clinical team to receive clear, organized information right away — helping us review and process refills more efficiently and safely. This change also helps us: Reduce delays caused by missed or unclear voicemail messages Ensure requests reach the correct care team member Improve turnaround time and reduce duplicate requests How to request a refill moving forward Patient Portal: The patient portal is the fastest way to submit a refill request. You can send your request at any time, include helpful details, and securely communicate with our team. Call Us: Give us a call during business hours and our team will take all of the necessary information for your refill request. Pharmacy Requests: You may also contact your pharmacy directly. Pharmacies are able to send refill requests straight to our office, which helps streamline the process. We’re here to help We understand that changes to routine processes can take some getting used to, and we truly appreciate your patience as we make this transition. Our team is always happy to help if you have questions about using the patient portal or requesting a refill. Thank you for your understanding and for partnering with us in your child’s care. Small changes like this help us continue providing the best possible service to our families!

Our flu clinic schedule has been opened for the season! A flu shot is quick, easy and covered by most insurance plans. Our office offers a few options to get your family vaccinated: Drive Thru Flu Clinics - available September 20th, October 4th, and October 18th; 1:30pm - 4:00pm ( by appointment, please call the office or send a message through the Patient Portal to request an appointment ). Your Child's Yearly Well Exam - no additional appointment needed! Let your nurse know you would like your child to receive the flu vaccine during their scheduled appointment with your provider. In-Office Vaccine Clinics - available most Monday-Wednesday evenings and Friday mornings through the end of October ( by appointment ). Schedule your flu vaccine today!

We’re excited to announce the launch of our brand-new patient portal —a convenient, secure, and user-friendly way to stay connected to your child’s care, anytime and anywhere. At Pediatric Care North, we’re always looking for ways to improve your experience and streamline our services. Our new portal is designed with caregivers in mind, offering easy access to important information and communication tools, all in one place. 🌟 What’s New? With our updated patient portal, you can: View upcoming appointments and request new ones Message your care team directly with non-urgent medical questions Access and download medical records including: vaccine records, growth charts, visit notes, and lab results all in one convenient place. Request medication refills quickly and easily Request and receive forms needed for school, camp, and sports. Whether you're managing care for one child or several, the new portal makes it easier than ever to stay organized and in control. 🔒 Safe, Secure, and HIPAA-Compliant Your privacy and security are our top priorities. The new portal meets all federal privacy standards, ensuring your family’s information stays protected. 📝 What You Need to Know All current users will need to re-register for the new portal to log in. Don’t worry—it’s quick and easy. The current portal will be retired and no longer accessible after August 30th. You’ll receive a welcome email with instructions to create your new login. ✅ How to Get Started Check your email for your portal invitation from us. Follow the link to create your account. Explore the new features and update any missing information. If you don’t receive an invitation or need help setting up your account, please visit our Patient Portal resource page, or feel free to give us a call at 816-587-3200. You can also speak with our front office staff at your next visit to the office. We’re confident this new system will enhance the way you manage your child’s health and make communication with our office smoother and more efficient. Thank you for trusting us with your family’s care—we can’t wait for you to experience the upgrade! Stay connected. Stay informed. Stay healthy. – The Pediatric Care North Team

This issue is full of springtime health tips, seasonal updates, and an important Q&A on measles to help you keep your family safe and informed. Don’t miss out—click on the image below to read!